If the return is due to a defect, RUKKET will refund all or part (depending on each situation) of your purchase for up to 6 months. When contacting Rukket please fill out our Warranty Form or email firstname.lastname@example.org with photos and order information so we can better help you.
The Rukket Team
A recent customer review from Golfwrx.com:
" Less than ten minutes later Adam replied that they stand behind their product 100% and based on the photos that I had sent him it appeared that the frame had separated at the joint where the frame joins together, which caused the frame to untwist. Apparently the frame is twisted as part of the design and the twisted frame is joined together with a solid joint to keep it in the proper alignment. Adam, told me to safely dispose of the current net and that he would be getting a new net out to me the next day! I was blown away. There was no blaming the customer, no denying my request due to lacking an official invoice or buying from someone other than Amazon and no excuses. He simply apologized and then made it right, period."